Frequently Asked Questions

Yes. All our kitchen and bathroom faucets for the North American market are made with lead-free brass (≤0.25% lead content) and certified to NSF/ANSI 61 and California AB1953 standards.

We offer over 10 finishes including brushed nickel, matte black, chrome, PVD rose gold, and gunmetal gray. All finishes undergo salt spray testing from 96 to 200 hours, complying with ASTM B117 standards.

Yes. We provide mechanical thermostatic mixing valves, infrared sensor faucets (AC/DC powered), and smart solutions with optional water-saving flow regulators.

Yes. Our core models are certified with WRAS (UK), KTW/W270 (Germany), ACS (France), and other key European drinking water safety approvals.

Yes. We supply full Declarations of Conformity (DoC) and test reports to support customs clearance and regulatory compliance in target markets.

Yes. Multiple models are WaterMark certified (License No. XXXXX) and ready for use in Australian and New Zealand plumbing projects.

Yes. Standard models: MOQ 100–300 pcs per SKU. Custom designs (new structure or finish): typically 500 pcs minimum, depending on complexity.

Yes. We offer full prototyping—from 3D drawing review to physical sample—in 15–25 days.

Yes. We customize outer cartons, color boxes, multilingual installation guides, accessory kits, and anti-counterfeit labels per your brand requirements.

Standard orders: 30–45 days after deposit. Custom orders: 45–60 days, depending on development scope.

We accept FOB, EXW, and CIF. Payment: T/T (30% deposit, 70% against copy of B/L) or L/C at sight.

We implement full-process QC—from raw materials to final inspection—and provide batch test reports. Third-party inspections (e.g., SGS, BV) are also supported.

We currently export to 60+ countries, including the USA, Germany, Australia, UAE, and Mexico. We work primarily via direct export but welcome exclusive distribution inquiries.

Yes. STEP/IGES 3D files, CAD diagrams, renderings, and lifestyle photos are available under NDA.

We offer 5–10 years warranty on faucet bodies (depending on material and series) and 5 years on ceramic cartridges. Defective items will be replaced or refunded.